1. Using this website
EBKoach provides information about culture intelligence, workplace wellbeing, diagnostics, masterclasses, and related services. The website is a starting point for an informed conversation, not a guarantee of a particular business, employment, wellbeing, or culture outcome.
2. Requests, proposals, and contracts
A discovery call, contact form, enterprise proposal request, or booking request does not create a contract. A contract is formed only when the relevant commercial scope, investment, delivery terms, and any applicable agreement are expressly confirmed by EBKoach and the client. Hosted checkout is used for selected productised offers; the checkout page and resulting confirmation identify the applicable transaction details.
3. Prices and VAT
Unless stated otherwise, prices on the website are displayed in ZAR and marked excl. VAT. The applicable VAT treatment is confirmed on the relevant invoice or quotation. A VAT number is not published on this site and must be confirmed by the owner before final legal sign-off.
4. Client responsibilities
The client is responsible for providing accurate, lawful organisation-level information, obtaining any necessary permissions to distribute a survey, and avoiding attempts to identify or pressure respondents. Do not submit employee names, personal case information, medical details, or identifying exit information through standard contact or intake forms unless EBKoach specifically requests a secure method.
5. Diagnostic safeguards
Kulture X-Ray is a safe first diagnostic. Responses are collected anonymously and leadership reporting is limited to groups of five or more. Individual answers are not included in leadership reporting. The diagnostic includes a severity index, heat-map, leadership debrief, and 30-day action plan within 10 working days. Focus groups are excluded from Kulture X-Ray and are quoted separately if recommended. See the Data Anonymity & Encryption statement.
6. Site content and third-party links
EBKoach may update site content and service information as the offering evolves. Links to booking, checkout, WhatsApp, EBKaptur, and other third-party services are provided for convenience; their availability and terms are controlled by those providers.
7. Privacy and contact
Your use of this site is also subject to the Privacy Policy and Cookie & Analytics Notice. Contact EBKoach at hello@ebkoach.co.za or 064 924 3141.