1. Contracting party
EBKoach is the trading and brand name used on this site. Contracting entity: EB Koach (Pty) Ltd. Registration number: 2026/467716/07. The final legal entity address and governing-law wording remain subject to attorney review.
2. Services and scope
A proposal, order confirmation or platform-hosted checkout confirms the agreed service scope, delivery timeline, investment and dependencies. Larger or multi-entity organisations are scoped through a proposal. Kulture X-Ray self-serve checkout is available for organisations with up to 150 employees.
3. Investment and VAT status
Investment is displayed excl. VAT. EBKoach is not currently VAT registered; no VAT is charged. Founding-client pricing, where offered, is limited to the stated places and period and does not grant permission to publish a client logo, story or result. Any such use requires separate written consent.
4. Surveys and anonymity
Employee research is reported in aggregate rather than as individual responses. Kulture X-Ray requires a minimum group size of five; smaller cohorts are suppressed or merged. Kulture Mirror is delivered through the same aggregate reporting principle. Kulture X-Ray combines authorised HR-provided anonymised turnover context with aggregate retention-risk signals and does not diagnose or track individuals. See the Data Anonymity statement.
5. Client responsibilities
The authorised client contact must provide accurate organisation-level context, ensure lawful survey distribution, and must not attempt to identify respondents or pressure employees to reveal their answers. Do not submit individual employee records, names or identifying exit information through intake forms.
6. Confidentiality and legal review
Each party must use the other party's confidential information only for the agreed services and protect it with reasonable care. Payment, cancellation, liability, dispute resolution, retention and incident wording remains subject to attorney review and will be confirmed in the final contract where applicable.